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Claims Assistance

Caduceus SymbolThe U.S. Department of Veterans Affairs (VA) offers a variety of benefits including education, compensation, pension, housing, and health care. The Louisiana Department of Veterans Affairs (LDVA) maintains a claims assistance office at the U.S. Department of Veterans Affairs (VA) Regional Office in New Orleans as well as parish service offices (PSO) in all 64 parishes in the state. LDVA staff advise and assist Louisiana veterans and their dependents in filing and pursuing claims with the federal VA. Services are free and may be obtained by visiting any PSO.

  • To assist in submitting a claim for VA benefits, PSOs will help to identify what evidence is needed to have the best possible chance of having a claim approved.
  • LDVA will monitor the claim as it progresses through the development process and intercede if problems with a claim should arise. LDVA staff will explain and clarify VA procedures that apply to the claim.
  • If a claim is denied by the VA and the veteran disagrees with the VA’s decision, LDVA’s PSOs and Claims Office will help through the appeal process. For example, LDVA can assist in preparing a proper notice of disagreement, representing the veteran at a personal hearing, etc. LDVA has expertise and experience in helping veterans and family members in obtaining a variety of federal VA benefits and services including:

CollapseDisability Compensation

Payments to veterans who are disabled by injury or disease incurred, or aggravated as a result of military service.


Financial support for veterans with limited income when they have 90 days or more of active-duty military service, one day of which was during a wartime period. To qualify, a veteran must be permanently and totally disabled for reasons traceable neither to military service nor to willful misconduct or must be over 65 years of age. The veteran must have been discharged from active duty under conditions other than dishonorable.

CollapseVocational Rehabilitation

Employment assistance, training, and education are available for veterans who were released from service under conditions other than dishonorable and have service connected disabilities.

CollapseHealth Care Benefits

Medical treatment and hospital care for veterans with service connected disabilities and others who meet VA eligibility criteria.

CollapseEducation Benefits

Montgomery GI Bill benefits for former active–duty service persons and eligible members of the Reserve Components.

CollapseBurial Benefits

Including burial in state or federal veterans cemeteries. Headstones and markers may be provided for burials in private cemeteries. Please see the “Cemeteries” section for more information.

CollapseVA Guaranteed Home Loans

May be used by veterans and unmarried surviving spouses of those who died of a service-connected disease or disability, to purchase or refinance a home.

CollapseFederal VA Compensation and Pension

The Veterans Benefits Administration provides information on compensation and pension as well as education, vocational rehabilitation, home loans, survivor benefits, and life insurance. Benefits information for returning veterans of Operation Enduring Freedom and Iraqi Freedom, benefits fact sheets, and a federal benefits booklet for veterans and dependents is available.

CollapseVA Medical Centers

Alexandria VA Medical Center 

2495 Shreveport Highway

Pineville, LA 71306

(318) 466-4000


Southeast LA Veterans 

Health Care System

1601 Perdido Street

New Orleans, LA 70112


Overton Brooks VA Medical Center, Shreveport

510 E. Stoner Avenue

Shreveport, LA 71101

(318) 221-8411


G.V. (Sonny) Montgomery VA Hospital (Mississippi)

1500 East Woodrow Wilson Ave.

Jackson, MS. 39216


CollapseVA Outpatient Clinics

Baton Rouge

7968 Essen Park Ave.

Baton Rouge, LA 70809

(225) 761-3400


1907 Johnson St.

Jennings, LA 70546



3353 University Parkway

Leesville, LA 71446

(337) 392-3801


603 Halfleigh Street

Franklin, LA 70538

(337) 828-9092


319 Memphis Street

Bogalusa, LA 70427

(985) 735-9029


2100 Jefferson St, Suite 102A

Lafayette, LA 70501



1131 South Morrison Ave

Hammond, LA 70403



250 DeSiard Plaza Dr

Monroe, LA 71203

800-832-3525; 318-343-6100


1750 Martin Luther King, Jr. Blvd Suite 107

Houma, LA 70360



4004 West Airline Hwy

Reserve, LA 70084



60491 Doss Drive

Slidell, LA 70460



740 Keyser Avenue

Natchitoches, LA 71457

(318) 357-3300

CollapseVet Centers

Baton Rouge Vet Center

5207 Essen Park

Suite 2

Baton Rouge, LA 70809

(225) 761-3440

Kenner Vet Center

2200 Veterans Blvd.

Suite 114

Kenner, LA 70062

(504) 565-4977

Shreveport Vet Center          

2800 Youree Drive

Building 1, Suite, 105

Shreveport, LA 71104

(318) 861-1776

Rapides Parish Vet Center

5803 Coliseum Blvd.

Suite D

Alexandria, LA 70303

(318) 466-4327


LDVA Benefits Book 2015

Eligibility Criteria

To qualify for most Louisiana state veterans benefits, programs, or services, a veteran must first establish general eligibility for Louisiana state veterans benefits. Eligibility criteria for Louisiana state veterans benefits,  programs, and services, including exceptions to minimum military service requirements, is set in state law (LA Revised Statues, Chapter 29).

General eligibility consists of two broad requirements:

  1. Military Service (character; type; duration)
  2. Louisiana State Residency

Specific programs/benefits may have additional requirements. Veterans with other than honorable discharges may be eligible for LDVA benefits if they qualify for certain federal benefits from the U.S. Department of Veterans Affairs (VA). Spouses and dependents of deceased veterans who met the LDVA eligibility requirements also may be eligible for certain programs and services.

For additional information, please call 1-877-GEAUXVA or visit your local parish veterans service officer. For a list of parish service offices across the state, please visit our Contact Page.